Shipping policy
Shipping Policy
Thank you for visiting and shopping at gingergreenco.com. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Royal Mail 2nd Class |
2-3 business days |
Free |
|
Royal Mail 1st Class |
1-2 business days |
£2.00 |
|
International (Europe) |
3-5 business days |
£3.50 |
|
International (Rest of World |
5-7 business days |
£5.00 |
* Please note these estimates are those given by Royal Mail and may be subject to change, or affected by external circumstances. First and second class shipping available to all UK addresses, including Isle of Man, Channel Islands and BFPO addresses.
Delivery delays can occasionally occur.
Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.
Customs, Duties and Taxes
gingergreenco.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please check with your national customs office for applicable taxes and tariffs which may be applicable.
Damages
gingergreenco.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Packaging
Wherever possible, all packages will be sent using recycled and recyclable materials. Please check with your local authority to check what can be recycled in your area.